Privacy Policy
We are committed to transparency. This policy outlines exactly how Think Pathways collects, uses, and protects your personal information.
Last Updated: November 2025
Our Commitment to You
At Think Pathways (ABN 74 169 269 966), protecting the privacy of our participants, their families, and our staff is our priority. We adhere strictly to the Privacy Act 1988 (Cth) and the NDIS Practice Standards to ensure your data is handled with respect and care.
1. Information We Collect
We collect information reasonably necessary to provide high-quality disability support services. This data allows us to tailor our care to your specific needs.
Personal Details
Name, address, DOB, and contact info.
NDIS Plan Data
Participant number, goals, and funding.
Health Information
Medical history and support needs.
Emergency Contacts
Guardians and next of kin details.
2. How We Use Your Data
Your information is never sold or used for marketing without consent. We strictly use it for:
- Service Delivery: Creating personalized support plans and Rostering appropriate staff.
- Coordination: communicating with other health professionals involved in your care.
- Compliance: Processing NDIS payments and meeting regulatory reporting obligations.
3. Security & Disclosure
We treat your data with the utmost confidentiality. We do not share your information without consent unless required by law (e.g., mandatory reporting to the NDIS Commission or emergency services).
Data Security Measures: We use secure, encrypted digital systems (2FA enabled) and ensure physical records are locked. Access is restricted strictly to authorized personnel only.
Privacy Officer Contact
Email Us
care@thinkpathways.comCall Us
+61 420 673 303
Your Rights
You have the right to access the personal information we hold about you and request corrections if data is inaccurate. Please contact us to initiate this process.