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Whether it's a compliment, a suggestion, or a complaint, we want to hear from you. Your feedback helps us improve our support services.

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Other Ways to Reach Us

Call Us Directly

+61 420 673 303

Available Mon-Fri, 9am - 5pm

How we handle complaints

  • 1

    We will acknowledge your complaint within 2 business days.

  • 2

    We will investigate the issue fairly and confidentially.

  • 3

    We will work with you to find a resolution and keep you updated on the outcome.

If you are not satisfied with our response, you can contact the NDIS Commission directly.